Hotel Property Management System (PMS)
Product Advantages
Localized Experience
Experienced training, consulting, customer support, and 24-hour emergency on-call, ensuring excellent service level at all times.
International-level framework
With the latest technology and a cloud-based portable interface, we are at the forefront of international standards.
Comprehensive Integration
Seamlessly integrates the front desk system with the back office system and online booking platforms, providing an efficient operation.
Multilingual Interface
Supports multiple languages on the system interface with a dedicated overseas consulting and service team.
On-site infrastructure
Equipped with physical servers, ensuring reliable operation and high performance of the systems.
End-to-end Solution
Seamless integration of the entire product line, providing an all-in-one solution for front-end and back-end operations.
Stable and reliable
Meticulously crafted by experienced teams of hospitality technology experts
Market validation
Over 450 hotel partners, holding the number one market share in the star-rated hotel market.
Exclusive features simplifying hotel management
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Reservation
-
Reception
-
Cashier
-
Housekeeping
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Night Audit
-
Sales & Mkt
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CRM
-
3rd-party Integration
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Online Booking
- FIT (Free Independent Traveler) Booking
- Group Booking
01
- Book by Room Type
- Book by Room Plan
02
- Signature File Import
- Change Log
03
- Over-booking Management
- Room Block
04
- Rate Code
- Yield Management
05
- Booking Engine Interface
06
- Task Trace
- Amenities sales
04
- Lost and Found
- Queue Room
05
- Service Item
- Late Check-out Reminder
06
- Guest Billing
- Cash Payment
01
- Check-out Reinstate
- Checked-out Billing Inquiry
02
- Auto Group Billing
- Group Deposit
03
- Deposit Account
04
- Foreign Exchange Operation
- Exchange Rate Update
05
- Revenue Split Report
- Laundry Billing
- Mini-bar Billing
06
- Shift Reports
- Accounting Audit Reports
07
- Room Control Connection
- Supervisor Inspection
01
- OOO/Show Room Blocking
- OOS (Out-of-service) Request
02
- Task Assignment
03
- Housekeeping Log
04
- Lost & Found Management
05
- Floor Plan
06
- Accounting Audit
- System Date Rollover
01
- Business Statistic Consolidation
02
- Room Capacity Forecast
03
- Guest Contribution Forecast
04
- Meal Voucher Redemption
05
- Blocked Room Release
06
- Corporate Management
- Visit Log
01
- Contract Management
02
- Tool
03
- Member Basic information Analysis
01
- Consumer Behavior Analysis
- Customer Segmentation Analysis
- Customer Loyalty Analysis
02
- Accounting & Billing
- Member Consumption
- Point Inquiries
03
- Consumed Items
- Points
- Redeem
04
- Redeem History Data
- Customer Opinion Management
05
- Paperless signature tablet for reservation card
01
- ID card and passport scanning with automated data entry
02
- Smart Counter (Kiosk) (payment/ passport scanning/room card distributing and recycling, etc.)
03
- RFID Integration
04
- Two-way connection of inventories and reservations
01
- PMS auto-generation of reservation cards for online bookings
02
- Auto-update of room inventory
03
Extended Applications
BI Report Tool
Aiming at providing hotel owners actionable business insights and strategic guidance, and optimizing opportunities of hotel revenue
Flow (E-approval)
Allowing unrestricted mobile office capabilities, integrating with ERP, and enhancing internal operations with better efficiency
Plans & Pricing
Lite
- Reservation: Book by room number, rv card, Guest history, rate mngmt
- Front desk: Main desk, Room assmt, Arrivals, In-house, Guest profile, Service item
- Cashier: Billing, Departures, Settlement, Deposit, Shift Operations, Main Desk
- Housekeeping: Room Status Management, In-House
- Sales & Marketing: Corporate, Sales
- End of Day: Main Desk, Billing, Open Balance Report, Night Audit, Log
- Advanced Guest
- Advanced Service Item
- Advanced Reservation
- Amenities sales
- Advanced Rate Code
- Advanced Reception
- Advanced Group Management
- Advanced Housekeeping
- Advanced Cashier
- Billing Interface
- Advanced Amenities
- Currency Exchange
- High-level Reception
- Event
- Advanced Down Payment
- Advanced Corporate
- Sales Budget
- Meal Voucher
- Queue Room
Enterprise
- Reservation: Book by room number, rv card, Guest history, rate mngmt
- Front desk: Main desk, Room assmt, Arrivals, In-house, Guest profile, Service item
- Cashier: Billing, Departures, Settlement, Deposit, Shift Operations, Main Desk
- Housekeeping: Room Status Management, In-House
- Sales & Marketing: Corporate, Sales
- End of Day: Main Desk, Billing, Open Balance Report, Night Audit, Log
- Advanced Guest
- Advanced Service Item
- Advanced Reservation
- Amenities sales
- Advanced Rate Code
- Advanced Reception
- Advanced Group Management
- Advanced Housekeeping
- Advanced Cashier
- Billing Interface
- Advanced Amenities
- Currency Exchange
- High-level Reception
- Event
- Advanced Down Payment
- Advanced Corporate
- Sales Budget
- Meal Voucher
- Queue Room
* Get 10%+ discount for annual bill
| Optional Feature | Feature Description |
|---|---|
|
Booking Engine |
five UI options, integrating into your hotel website and consolidating bookings from multiple properties at once |
|
Channel Manager |
A central hub that connects Athena PMS with online travel agencies (OTA) for synchronized management, including revenue management features |
|
3rd-party Interface |
PBX, Door Key, RCU, Payment, Kiosk, ID Scanner, E-signature, Fax, Text & Email, etc. |
|
Multi-currency |
Specific currency could be designated at various operations. |
|
iHouseKeeping® APP |
Cleaning status, maintenance and amenity supply on mobile phone or tablet to achieve better efficiency |
|
Mobile Dashboard |
Enabling hotel leadership to monitor business dynamics at anytime, everywhere |