- PMS
LAI HOTEL GUIREN:Integrated PMS, encompassing customer service, financial management, and housekeeping.
LAI HOTEL GUIREN, located in Gui Ren, Tainan, prioritizes a customer-centric approach. When travelers "come" to this place, they can truly let go of the weariness of their journey and nourish their body, mind, and soul by experiencing the warmth derived from both people and nature. With the collaboration between LAI HOTEL GUIREN and Athena, the PMS system has been implemented, offering a stable and mature interface that caters to the users' needs. Now, let us take you on a journey to experience the charm of the Athena PMS system.
With numerous PMS providers available, why choose Athena?
By chance, we tried another PMS and realized that we can no longer go back to not relying on Athena. Over the past few years, we have observed that Athena continuously improves its PMS functionality and has even developed new services such as Booking Engine and dynamic room pricing. Especially with its collaboration with various well-known OTA channels, both locally and internationally, Athena has brought numerous business opportunities to attract more travelers. For instance, the Athena system assists in managing hotel inventory and prices, with the standout feature being "automatic inventory." This feature eliminates the need for constant manual control of the backend room management system. When the platform's room availability is insufficient, the system automatically replenishes the rooms. As a result, hotel staff no longer need to invest manpower and time, allowing them to utilize their valuable work hours more effectively and benefit from the system's automation advantages. Another example is the thriving development of OTA integration services, becoming an essential marketing channel for hotels. By effectively integrating various online platforms, hotels no longer need to spend time and effort setting prices individually, thereby avoiding issues such as vacant or overbooked rooms.
Hands-on guidance, worry-free system integration
The implementation process is mainly guided by Athena's customer service team, who provide step-by-step instructions to the hotel staff, ensuring a smooth transition to the system. All the methods and steps are also documented in the operation manual, making it convenient for future reference and review. Athena's customer service team is available during working hours to provide guidance, assisting with problem-solving, and addressing any user concerns. Additionally, there is a Line customer service contact available during non-working hours to handle any urgent system issues, providing an enhanced level of service and ensuring a sense of security in hotel operations. Up to now, using Athena's Booking Engine system has not been frustrating. Instead, it has facilitated the successful launch of each project and efficient room management.
Automation reduces human errors and speeds up operations
Athena's Booking Engine system is convenient and fast, with automated input of guest information, minimizing the risk of human error or incorrect data entry. Whether it is making reservations, assisting guests with check-in or check-out procedures, or handling group bookings, the system enables swift completion of any task. This fundamentally resolves human errors and provides excellent support in consolidating reservation data. The hotel can easily access guest information through various means, enhancing operational efficiency.
Keeping up with the times, a professional aid for hotel operations
Athena is a system that keeps up with the latest trends in the market. It regularly updates its system and introduces new features (e.g., Yield Management). It also provides online training courses, enabling staff to learn how to operate the system effectively. As a result, Athena has become an essential auxiliary tool for hotels, allowing hotel employees to efficiently manage reservations, room assignments, room availability, and customer information. All data is automatically archived, and specific requirements are easily accessible. If you use it, you will undoubtedly experience its powerful functionality and convenience.
You deserve a smarter reservation and booking management system too
Athena is committed to providing customers with a comprehensive solution, catering to a wide range of service industries such as hotels, restaurants, amusement parks, shopping malls, saunas, and homestays. We have a strong presence in various educational institutions across Taiwan. Athena holds the top market share in the 3-5 star hotel system market in Taiwan, serving over 450 property owners. Whether it's offline or online, Athena possesses professional service capabilities and stands alongside our customers, helping their businesses grow.
If you're looking for an easy-to-use and cost-effective Booking Engine solution, whether you run a hotel, guesthouse, business hotel, or youth hostel, Athena Information Systems is definitely your best choice!
Booking website：https://tlathena.ec-hotel.net/webhotel/0840/index?_rand=1651743196373
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