- Front-end & back-end integration
Brio Hotel:More Than Just a Partner, a Comrade in Arms
How to choose the most suitable Booking Engine system swiftly and accurately amidst the vast sea of options?
Located in the heart of Kaohsiung City, Brio Hotel is just a 1-minute walk from the Central Park MRT Station. The hotel features a bar and a shared lounge, and it is less than 1 kilometer away from the Liuhe Tourist Night Market. The facilities and services include a restaurant, a 24-hour front desk, LB Light Bite Bar, room service, and free WiFi. The accommodation offers concierge service and luggage storage. Brio Hotel provides a European-style breakfast and The Lookout Bistro & Bar, located on the rooftop, is curated by a Michelin-starred executive chef. The restaurant showcases creative dishes using local ingredients, transcending culinary boundaries. Experience the allure of TCRC, one of Asia's top 50 bars, offering an entrance full of surprises and an exquisite aftertaste, providing a premium experience that satisfies all.
Integrated Front and Back Office with Booking Engine, Ensuring Data Security
Before the hotel's establishment, the selection of a hotel management system became the daily topic of discussion, with various well-known systems being considered. Based on Brio's requirements, Athena system exhibited the strongest integration capabilities, allowing seamless integration of front and back office systems with Booking Engine, encompassing areas such as dining, finance, and reservation systems. Moreover, Athena system provides comprehensive education and training courses, as well as 24-hour customer service and readily available LINE customer support, instilling a sense of reassurance.
When engaging with different vendors, Athena Information Systems stood out prominently, emanating integrity, professionalism, and creativity as a company with a 30-year history. Furthermore, for accommodation providers, safeguarding the personal information of guests is of utmost responsibility. Athena Information Systems possesses various domestic and international data security certifications, ensuring absolute peace of mind for both guests and operators.
Based on these two primary reasons, Brio Hotel chose to implement the Athena system.
From Testing to Launch: Effective Two-Way Communication
After the decision to collaborate, a series of communication activities commenced. Department supervisors, general manager, Athena's sales representatives, and engineers held meetings together to confirm operational requirements. Gradually, the hotel started taking shape, from configuring accounting items, restaurant POS settings, to room control systems. With the guidance and suggestions from Athena's sales representatives, the hotel ran test versions, made modifications and adjustments, and after multiple iterations, finalized the system for a smooth launch before the hotel's opening. The recommendations and coordination provided by Athena's customer service and sales staff ensured that the hotel progressed according to the planned schedule and completed departmental system training courses before the opening.
Intuitive Interface and Flexible Content Adjustments
Athena's system offers an intuitive interface that allows hotel staff with limited experience to quickly learn and adapt.Even after the system's implementation, Athena provides customized assistance for suggested modifications, catering to the hotel's specific needs. For hotel operators, the ability to make flexible adjustments is highly desirable.
Athena also offers emergency customer support services for unexpected situations that hotels commonly encounter. Dedicated engineers for front and back office operations can be contacted through phone calls or Line, providing timely assistance to on-site personnel. Additionally, for businesses that prioritize comprehensive reporting, Athena's system can handle significant amounts of data, presenting reports clearly and meticulously. This feature greatly assists in formulating future strategies for the hotel.
Collaboration with Athena goes beyond being mere business partners; it feels more like comrades opening new frontiers together, with each communication and adjustment serving as a mutual learning experience. It is undoubtedly a choice without regrets!
Furthermore, Athena Information Systems consistently introduces new products. Recently, they launched the unique and strategic product, "Yield Management," the only one of its kind in Taiwan. This product aids hoteliers in understanding changes in room prices caused by internal and external factors. The system automatically monitors competition sales, occupancy rates, and other conditions, offering real-time pricing strategy recommendations. This advancement in intelligent management marks a significant step forward!
You deserve a smarter property management experience too.
Athena is committed to providing customers with a comprehensive solution, catering to a wide range of service industries such as hotels, restaurants, amusement parks, shopping malls, saunas, and homestays. We have a strong presence in various educational institutions across Taiwan. Athena holds the top market share in the 3-5 star hotel system market in Taiwan, serving over 450 property customers. Whether it's offline or online, Athena possesses professional service capabilities and stands alongside our customers, helping their businesses grow.
If you're looking for an easy-to-use and cost-effective Booking Engine solution, whether you run a hotel, guesthouse, business hotel, or youth hostel, Athena Information Systems is definitely your best choice!
Booking website:https://tlathena.ec-hotel.net/webhotel/0785/SearchResult?_rand=80urwwnxit7https://www.briohotel.com/room/
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