- Cloud Solutions
Caesar Park Hotel Banqiao:Professional hotel management system designated for international hotel group
Tired of commuting and want to enjoying the hustle and bustle of Banqiao district?
Caesar Park Hotel Banqiao boasts excellent transportation advantages with its proximity to the integrated transportation hub and the bustling movie and department store district. Upon entering the lobby on the ground floor, you will be greeted by the grandeur of Italian marble flooring complemented by large light fixtures inspired by traditional lanterns. The walls and carpets are adorned with Chinese ink-inspired patterns, creating a warm and inviting ambiance with soft and radiant lighting, exuding an atmosphere of prestige and elegance.
System versatility integrating transportation, promotions, accommodation, and restaurants
Considering the need for consistency within the group, the long-standing partnership with the Athena’s systems, already used within the group, was chosen as the Booking Engine system for the group's official website. This enables future integration of resources on the Athena platform and collaborative planning of marketing and exposure activities. Additionally, leveraging the versatility of the Athena system, it can be seamlessly integrated with Taiwan High-Speed Rail ticketing operations, allowing guests to add high-speed rail bookings when completing their orders on the official website. It can also integrate with restaurant systems, catering to the diverse needs of different departments within the hotel. It can even consolidate accommodation vouchers, discount coupons, and promotional codes for booking settings, providing consumers with the most comprehensive service and choices. Therefore, the decision was made to implement the Athena’s online solutions.
Customized service to build a unique hotel management system
Dedicated customer service personnel provide assistance throughout the pre-implementation and transition periods, offering live demonstrations of operational procedures. Furthermore, an online Line customer service is available during both working and non-working hours, ensuring that there is always a contact person in case of urgent system issues. This avoids the predicament of not being able to reach anyone for assistance, allowing the hotel to operate without worries and focus on its business. After system launch, Athena patiently and professionally addresses any issues raised by the hotel, striving to accommodate the hotel's usage habits and making corresponding adjustments whenever possible.
Zero-distance booking for rooms and tickets, featuring four main characteristics:
Based on the experience of implementing the Athena’s system at Caesar Park Hotel Banqiao, four key features can be summarized, bringing significant benefits to the hotel in its daily operations:
Feature 1: Intuitive package launch with straightforward setup of room availability and pricing.
Feature 2: Direct communication with customers through the messaging feature.
Feature 3: Flexible and diverse sales options, such as discount code and accommodation vouchers.
Feature 4: Online customer service via Line is provided for real-time communication.
Continuous improvement for providing consumers with the best booking experience
Over the past year of collaborating with the Athena system, the Athena team has demonstrated a high level of cooperation and assistance in system-related matters. Choosing Athena was the right decision because they continuously update and optimize their products. They actively listen to customer feedback and strive for continuous improvement in all aspects of the booking platform system. I highly recommend Athena to all hotel industry partners who want to offer the best booking experience to consumers.
You deserve a smarter property management experience too.
Athena is committed to providing customers with a comprehensive solution, catering to a wide range of service industries such as hotels, restaurants, amusement parks, shopping malls, saunas, and homestays. We have a strong presence in various educational institutions across Taiwan. Athena holds the top market share in the 3-5 star hotel system market in Taiwan, serving over 450 property customers. Whether it's offline or online, Athena possesses professional service capabilities and stands alongside our customers, helping their businesses grow.
If you're looking for an easy-to-use and cost-effective Booking Engine solution, whether you run a hotel, guesthouse, business hotel, or youth hostel, Athena Information Systems is definitely your best choice!
Booking website:https://tlathena.ec-hotel.net/webhotel-v4/0878/index?_rand=1651737522397
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